Company Background

Baines Avenue Clinic is medium-sized hospital which targets the niche market of professional and middle class clientele majoring in the provision of gynecological, obstetrical services, ENT surgery and general surgery. The clinic is located at No.66 Baines Avenue (the source from which the clinic derived its name), with the finance and the human resources functions being run from 25 Lezard Avenue in Milton Park, Harare. The management of the clinic comprises a board of directors, senior management and operational managers.

Vision

To be the Health Care Provider of choice, in the region, offering world-class quality care that exceeds customers' expectations

Mission Statement

At Baines Avenue Clinic, we recognize the value of every person and are guided by our commitment to excellence and leadership. We demonstrate this by providing exemplary, emotional and spiritual care for each of our patients and their families' Building a work environment where each person is valued and has an opportunity for personal and professional growth. Advancing excellence in health service education, through staff empowerment and on the job trainings. The commitment of our staff and doctors to our mission, permits us to maintain a quality of presence and tradition of caring.

Values

Baines Avenue Clinic believes that ethical conduct requires more than compliance with the laws, rules and regulations that govern its business. It is an organization that values collaboration, believes in the power of synergy, takes accountability for actions, embraces diversity and recognizes leadership as being critical to success. It is an organization that is deeply committed to service and pursues outstanding performances in every activity. Our defined values are that we will be

Honest, but shrewd: being truthful in all our endeavors, honest and forthright with one another and with our customers, suppliers, and shareholders but not naive to our approach
Efficient, yet still paying attention to detail: delivering what we have promised but not cutting corners to do so
Consistent but dynamic: being reliable and providing valid data and information but being able to see and create opportunities
Original, without having to re-invent the wheel: finding solutions that are built on ground already well found
Hard working: we will deliver to or above benchmark performance standard.

Nature of Business

The clinic focuses on the provision of the following health services:


Business Premises

The company owns and operates from premises situated at 66 Baines Avenue. The premises consist of a two storey building that has capacity to accommodate two additional floors. The structure accommodates a kitchen on the ground floor, as well as theatres and labour wards. The first floor has a pharmacy, Housekeeping Department and labour wards.